About this Certification
This certification verifies that you possess the core skills and proven skills in SAP Service Cloud project implementation and proves that you have the core understanding required of an application consultant and are able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
SAP Certification Details:
EXAM: C_C4H51_2405
80 questions (3 hrs)
65% cut score
Questions by Weight:
1.Managing Clean Core : ≤10%
2.Basic Setup Settings : ≤10%
3.User Management : 11% - 20%
4.Data Management : ≤10%
5.Customer Support Services : 11% - 20%
6.Reporting : ≤10%
7.Service Business Process : 11% - 20%
8.Communication Channel and Knowledge Base : 11% - 20%
9.Service Objects : 11% - 20%
Stay Certified, Stay ahead:
1. The standard validity of your certification is 12 months.
2. Every time you successfully complete an assessment, the validity period is extended by 12 more months.
3. You’ll receive personalized communication to ensure that you don’t miss your certification expiry date.