Course Introduction

Watch this video to checkout the details and the benefits you get from this training.

Start your career in SAP ISU

The SAP IS-U course provides in-depth training on SAP's utility-specific solution, covering key processes like master data management, billing, customer service, device management, and reporting. With hands-on labs, you’ll learn how to configure and manage tasks such as tariff structures, service orders, billing, and device maintenance, enabling you to streamline utility operations effectively.

Course Objective:

By the end of this course, participants will be able to:

  1. Understand SAP IS-U: Learn its key features, architecture, and role in the utility sector.
  2. Manage Master Data: Handle customer, device, and tariff data efficiently.
  3. Handle Customer Service: Manage service orders, complaints, and account processes.
  4. Master Billing & Invoicing: Configure billing schemas and process invoices.
  5. Manage Devices: Perform device installation, maintenance, and troubleshooting.
  6. Generate Reports: Create custom reports and utilize analytics in SAP IS-U.

Meet Your Instructor


Extensive Experience: Over 19 years in SAP ISU as a Solution Architect and Corporate Trainer.

Specialized Expertise: Advanced Metering Infrastructure (AMI) integration, Energy Data Management (EDM), including RTP and generation billing., Device Management, Billing, and Customer Service/CRM integrations.

Project Management: Managed multiple large-scale SAP ISU projects, including S/4HANA implementations., Hands-on experience with Activate methodology, covering all project phases: Prepare, Explore, Realize, Deploy, and Go-Live., Experience managing cross-functional teams and onshore/offshore resources.

Notable Achievements: Delivered complex solutions for projects in various industries, like mining and utilities, Developed customized solutions for unique requirements, including billing and consumer choice mechanisms, Recognized with awards such as Best Trainer in SAP ISU and Project Star Award for outstanding contributions.

Training Excellence: Known for practical, high-quality training focused on preparing learners for real-world SAP ISU applications.

Course Curriculum

  Glossary of Terms
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  Follow our LinkedIn SAP Learner Community for lot of Free Content
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  Session 1 - Overview of Industry Specific Solution and Utilities
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  Session 2 - Master Data Structure and Connection Objects
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  Session 3 - Device Lifecycle and Register Concepts
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  Session 4 - Installation Steps and Technical Details
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  Session 5 - Scheduling and Reading Order Creation
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  Session 6 - Billing Integration and Revenue Cycle
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  Session 7 - Configuration Steps and Service Actions
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  Session 8 - Introduction to Rate Calculation Mechanism
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  Session 9 - Schema Definition and Determination Logic
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  Session 10 - Final Setup and Comprehensive Walkthrough
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  Session 11 - Billing Configuration Setup and Discounts
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  Session 12 - Common Questions and Expert Answers
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  Session 13 - Device FAQs and Practical Guidance
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  Assessments
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  Assignments
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  Lab Activity - IUT210 - Master Data and Basic Functions
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  Lab Activity - IUT220 - Device Management
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  Lab Activity - IUT230 - Billing and Invoicing
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  Additional Documents shared by the Trainer
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  Certification MCQ's
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  Capstone Projects / Case Studies
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  Interview Q&As
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  Sample Resumes
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  Prepare your Resume
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  Prepare your Linkedin profile
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  Quiz
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Choose a Pricing Plan

SAP Server Access Request

Reach out to us at [email protected] if you need SAP server access after the course purchase

Got Questions?

Frequently Asked Questions



When does the course start and finish?

The course is entirely self-paced. You decide when you start and when you finish.


How long do I have access to the course?

That depends on the type of Subscription you bought - Monthly or Yearly. After enrolling, you have unlimited access to this course and materials across any devices you own.


What do I get after I signup?

After you signup and make the payment, you will have full access to the course which includes, 

1. Session Videos (these videos are from actual live sessions from the past) 

2. Assignments 

3. Assessments 

4. Lab documents 

5. Other pdfs (interview and case studies)


How do I get access to practice on the Server?

Reach out to your Support team and send an email to [email protected] and they will send you the details and the monthly cost for the Server (if available)


Are the videos or materials downloadable?

No, they are not. But you have unlimited access to view them from any device and on this platform depending on your Subscription type. Everything on this platform is the intellectual property of ZaranTech


How soon after I enroll and make payment would get access to the course?

Immediately


What if I have doubts, whom do I ask?

These are pre-recorded videos from the actual Live Training program. Most of the doubts were cleared in the session videos itself. But if you still have any questions, please raise a ticket, and our support team will help you https://zarantech.freshdesk.com/support/tickets/new


What if I have an issue accessing the course?

You can Raise a ticket by clicking the link below and selecting the appropriate ticket - https://zarantech.freshdesk.com/support/tickets/new


How will I get my course completion certificate?

Once you have successfully completed the training and the Final Quiz/Assessment, you can avail of your

Certificate of Completion from ZaranTech which you can then showcase on Linkedin and other Social Media portals


Do you provide Instructor-led Live training for Individuals?

Yes, we do. Email us at [email protected] and we will send you all the details

How we deliver Live training (video) - https://bit.ly/How-we-deliver-training


Do you provide Corporate/group training?

Yes, we do. We have trained more than 200 SAP customers with over 4000 participants in the USA, Canada, Europe, Asia, and South America. We offer corporate training for all SAP modules.

Course Catalog - https://bit.ly/SAP-course-catalog


How we Deliver Corporate Training (video) - https://bit.ly/sap-corp-training


How do I get certified in SAP?

SAP certification (https://training.sap.com/certification/) validates that you possess fundamental knowledge and verified skills.


List of Valid and soon to Expire SAP certifications
- https://training.sap.com/certification/validity


What if I am unhappy with the course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 7 days and we will give you a full refund.


What is your Refund Policy and Terms of Use?

To know more about canceling the enrollment, refund, and rescheduling policy, visit:

Refund and Rescheduling Policy
https://www.zarantech.com/Refund-policy/

Terms of Servicehttps://www.zarantech.com/terms-of-use/


What other Resources do you provide?

Youtube (Free Videos) - https://www.youtube.com/@zarantechdotcom

LinkedIn (Free materials) - https://www.linkedin.com/showcase/sap-learner-community/

Quora (Ask any Questions) - https://saplearnercommunity.quora.com/

SAP Corporate Course Catalog - https://bit.ly/SAP-course-catalog



What other official Resources from SAP?

Official SAP Traininghttps://training.sap.com/

Official SAP Certification Programs - https://training.sap.com/certification/

OpenSAP (Open Online Courses (MOOCs) for SAP learning) - https://open.sap.com/

SAP Community blogs with updates and insights - https://blogs.sap.com/

SCN (SAP Community Network) - Discussions and articles - https://community.sap.com/

SAP Conferences and Workshops - https://www.sap.com/products/teched.html