Course Introduction
Watch this video to checkout the details and the benefits you get from this training.

Start your career in SAP CAR (Customer Activity Repository)
This course teaches you how to use SAP CAR to collect, process, and analyze customer activity and sales data across different channels. You’ll learn how to integrate data from ERP and CRM systems, analyze sales and inventory, and support omnichannel processes like article availability and promotion pricing. The course also covers demand forecasting and data migration for existing systems. No prior SAP CAR experience is needed.
By completing this course, you will be able to learn:
- Understand the basics and technical architecture of SAP CAR
- Transfer and audit point-of-sale (POS) data effectively
- Integrate SAP CAR with ERP and CRM systems
- Analyze multichannel sales and inventory data using CAR analytics
- Support omnichannel processes like article availability (OAA) and promotion pricing (OPP)
- Use demand forecasting and demand data foundation features in CAR
- Manage on-shelf availability scenarios and improve product availability
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Understand the migration process for customers moving from SAP POS Data Management

Meet Your Instructor
- Experience and Expertise: Over 14 years of professional experience in SAP, specializing in SAP CAR, S/4HANA, SAP IS-Retail, and POS data management. Strong expertise in system design, integrations, and delivering advanced retail and analytics solutions.
- Global Training Experience: Delivered hands-on training to corporate and global teams on SAP CAR modules (POSDTA, OAA), data replication with SAP SLT, and integration with S/4HANA and IS-Retail systems.
- Corporate Clientele: Successfully supported and trained teams for major retail clients in the USA, Europe, Middle East, and Asia, guiding them through complex SAP CAR implementations and optimizations.
- Certifications: Specialized expertise in SAP CAR, POSDTA, OAA, SAP IS-Retail architecture, SAP HANA, ABAP, and OO ABAP.
- Diverse Technical Skills: Proficient in SAP CAR, SAP HANA, SAP SLT, ABAP (including OO ABAP and native SQL), SAP BW, and integration across various SAP modules and retail systems.
- Training Methodology: Practical, scenario-based approach focused on real-time POS data processing, inventory visibility, and business-driven analytics to ensure immediate application and knowledge transfer.
- Project Leadership: Extensive experience leading SAP CAR implementation projects, managing end-to-end system integrations, custom developments, and providing ongoing support and optimization.
Course Curriculum
- Assessment - 1. Introduction to SAP Customer Activity Repository
- Assessment - 2. (Technical) Solution Architecture
- Assessment - 3. POS Data Transfer & Audit Overview and Basics
- Assessment - 4. ERP and CRM Integration
- Assessment - 5. CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
- Assessment - 6. Omnichannel Article Availability (OAA) (Process Overview)
- Assessment - 7. Omnichannel Promotion Pricing (OPP) (Process Overview)
- Assessment - 8. Unified Demand Forecast
- Assessment - 9. Demand Data Foundation
- Assessment - 10. On Shelf Availability (Activation and Usage Scenarios)
- Assessment - 11. Migration Process for Existing SAP POS Data Management Customers
- Assignment - 1. Introduction to SAP Customer Activity Repository
- Assignment - 2. (Technical) Solution Architecture
- Assignment - 3. POS Data Transfer & Audit Overview and Basics
- Assignment - 4. ERP and CRM Integration
- Assignment - 5. CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
- Assignment - 6. Omnichannel Article Availability (OAA) (Process Overview)
- Assignment - 7. Omnichannel Promotion Pricing (OPP) (Process Overview)
- Assignment - 8. Unified Demand Forecast
- Assignment - 9. Demand Data Foundation
- Assignment - 10. On Shelf Availability (Activation and Usage Scenarios)
- Assignment - 11. Migration Process for Existing SAP POS Data Management Customers
- Capstone Project - 1. Customer Behavior Analysis and Loyalty Program Integration
- Capstone Project - 2. Demand Forecasting and Promotion Planning Using SAP CAR
- Capstone Project - 3. Implementation of SAP CAR in a Retail Landscape Scenario
- Capstone Project - 4. Unified Multichannel Sales Data Integration and Reporting
- Capstone Project - 5. Real-Time Inventory Visibility and Omnichannel Article Availability
SAP Server Access Request
Reach out to us at [email protected] if you need SAP server access after the course purchase
Got Questions?
Frequently Asked Questions
When does the course start and finish?
The course is entirely self-paced. You decide when you start and when you finish.
How long do I have access to the course?
That depends on the type of Subscription you bought - Monthly or Yearly. After enrolling, you have unlimited access to this course and materials across any devices you own.
What do I get after I signup?
After you signup and make the payment, you will have full access to the course which includes,
1. Session Videos (these videos are from actual live sessions from the past)
2. Assignments
3. Assessments
4. Lab documents
5. Other pdfs (configuration documents, eBooks, pdfs, interview and certification FAQs)
How do I get access to practice on the Server?
Reach out to your Support team and send an email to [email protected] and they will send you the details and the monthly cost for the Server (if available)
Are the videos or materials downloadable?
No, they are not. But you have unlimited access to view them from any device and on this platform depending on your Subscription type. Everything on this platform is the intellectual property of ZaranTech
How soon after I enroll and make payment would get access to the course?
Immediately
What if I have doubts, whom do I ask?
These are pre-recorded videos from the actual Live Training program. Most of the doubts were cleared in the session videos itself. But if you still have any questions, please raise a ticket, and our support team will help you https://zarantech.freshdesk.com/support/tickets/new
What if I have an issue accessing the course?
You can Raise a ticket by clicking the link below and selecting the appropriate ticket - https://zarantech.freshdesk.com/support/tickets/new
How will I get my course completion certificate?
Once you have successfully completed the training and the Final Quiz/Assessment, you can avail of your
Certificate of Completion from ZaranTech which you can then showcase on LinkedIn and other Social Media portals
Do you provide Instructor-led Live training for Individuals?
Yes, we do. Email us at [email protected] and we will send you all the details
How we deliver Live training (video) - https://bit.ly/How-we-deliver-training
Do you provide Corporate/group training?
Yes, we do. We have trained more than 200 SAP customers with over 4000 participants in the USA, Canada, Europe, Asia, and South America. We offer corporate training for all SAP modules.
Course Catalog - https://bit.ly/SAP-course-catalog
How we Deliver Corporate Training (video) - https://bit.ly/sap-corp-training
How do I get certified in SAP?
SAP certification (https://training.sap.com/certification/) validates that you possess fundamental knowledge and verified skills.
List of Valid and soon to Expire SAP certifications - https://training.sap.com/certification/validity
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 7 days and we will give you a full refund.
What is your Refund Policy and Terms of Use?
To know more about canceling the enrollment, refund, and rescheduling policy, visit:
Refund and Rescheduling Policy – https://www.zarantech.com/Refund-policy/
Terms of Service – https://www.zarantech.com/terms-of-use/
What other Resources do you provide?
YouTube (Free Videos) - https://www.youtube.com/@zarantechdotcom
LinkedIn (Free materials) - https://www.linkedin.com/showcase/sap-learner-community/
Quora (Ask any Questions) - https://saplearnercommunity.quora.com/
SAP Corporate Course Catalog - https://bit.ly/SAP-course-catalog
What other official Resources from SAP?
Official SAP Training -https://training.sap.com/
Official SAP Certification Programs - https://training.sap.com/certification/
OpenSAP (Open Online Courses (MOOCs) for SAP learning) - https://open.sap.com/
SAP Community blogs with updates and insights - https://blogs.sap.com/