Start Your Career In Sales with AI
This course teaches how to use AI to improve every stage of the sales process, from prospecting to customer retention. You will learn how to use AI for lead generation, personalized outreach, meeting preparation, customer communication, sales analysis, and workflow automation. The course also covers responsible AI practices, sales metrics, and practical strategies to improve productivity and sales performance. It is designed for beginners with no prior AI experience.
By completing this course, you will be able to learn:
- Understand how AI supports the sales and customer success lifecycle
- Use AI for lead generation, customer research, and personalized outreach
- Prepare for sales meetings and create follow-up emails using AI
- Build AI-assisted customer service and conversational sales workflows
- Analyze sales data to identify opportunities, risks, and next-best actions
- Apply responsible AI, privacy, and ethical practices in sales activities
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Create an AI-powered sales workflow to improve productivity and business results
Course Curriculum
- Assessment - 1. Foundations of Sales with AI
- Assessment - 2. Setting Up and Customizing AI for Sales
- Assessment - 3. AI for Lead Generation and Prospecting
- Assessment - 4. AI‑Augmented Discovery, Meetings, and Follow‑Up
- Assessment - 5. AI for Customer Service and Success
- Assessment - 6. Designing AI‑Driven Conversational Funnels
- Assessment - 7. Data Analysis and Insights with AI
- Assessment - 8. Compliance, Ethics, and Responsible AI
- Assessment - 9. Supervising AI and Measuring Impact
- Assessment - 10. Personal Action Plan and Capstone
- Assignment - 1. Foundations of Sales with AI
- Assignment - 2. Setting Up and Customizing AI for Sales
- Assignment - 3. AI for Lead Generation and Prospecting
- Assignment - 4. AI‑Augmented Discovery, Meetings, and Follow‑Up
- Assignment - 5. AI for Customer Service and Success
- Assignment - 6. Designing AI‑Driven Conversational Funnels
- Assignment - 7. Data Analysis and Insights with AI
- Assignment - 8. Compliance, Ethics, and Responsible AI
- Assignment - 9. Supervising AI and Measuring Impact
- Assignment - 10. Personal Action Plan and Capstone
- Lab Activity - 2. Map Your Sales Process and Build a Sales AI Style Guide
- Lab Activity - 1. Identify AI-Assisted vs. Human-Centric Sales Tasks
- Lab Activity - 3. Build ICPs, Buyer Personas, and AI-Assisted Cold Emails
- Lab Activity - 4. Use AI to Analyze a Meeting Summary, Draft Follow Up, and Prepare for a Discovery Call
- Lab Activity - 5. Design a Support Bot Conversation and Draft an Empathetic Customer Response
- Lab Activity - 6. Workshop_Map a 6-Step AI Funnel for One Offering
- Lab Activity - 7. AI-Generated Sales Insights from Deal Data
- Lab Activity - 8. Evaluate AI Sales Scenarios and Draft a Personal AI Use Code of Conduct
- Lab Activity - 9. Build a Simple AI Impact KPI Dashboard and Define Success Metrics
- Capstone Project - 2. AI-Powered Predictive Lead Scoring and Qualification
- Capstone Project - 1. AI-Driven Sales Forecasting and Pipeline Analytics
- Capstone Project - 3. Conversation Intelligence for Sales Coaching (e.g., GongChorus AI)
- Capstone Project - 4. Conversational AI Assistant for Meeting Prep & Objection Handling
- Capstone Project - 5. Generative AI Personalized Cold Outreach Sequences
Meet Your Instructor
Experience and Expertise: Over 10 years of experience in Learning & Development, AI training, sales enablement, business communication, and performance coaching, with expertise in applying AI to improve sales productivity and customer engagement.
Global Training Experience: Delivered AI training, sales enablement programs, and corporate workshops for professionals, startups, content creators, and business teams, helping them integrate AI into sales and customer interactions.
Corporate Clientele: Trained professionals from industries including travel, hospitality, customer service, HR, airlines, restaurants, and digital businesses, driving AI adoption and sales excellence.
Certifications: AI Training Certification; TEFL UK Certified Business English Trainer; SAP Concur Travel TMC Bootcamp Certified.
Diverse Technical Skills: Proficient in ChatGPT, Claude, Gemini, Microsoft Copilot, Prompt Engineering, SAP Concur, CRM, AI-powered content creation, business communication, and sales enablement.
Training Methodology: Uses a hands-on, scenario-based approach with live demonstrations, practical sales use cases, and AI-driven productivity exercises to help learners apply AI effectively.
Project Leadership: Led AI training initiatives, CRM implementation, sales enablement programs, and learning projects that improved team performance, customer engagement, and business productivity.
Got Questions?
Frequently Asked Questions
When does the course start and finish?
The course is entirely self-paced. You decide when you start and when you finish.
How long do I have access to the course?
That depends on the type of Subscription you bought - Monthly or Yearly. After enrolling, you have unlimited access to this course and materials across any devices you own.
What do I get after I signup?
After you signup and make the payment, you will have full access to the course which includes,
1. Session Videos (these videos are from actual live sessions from the past)
2. Assignments
3. Assessments
4. Lab documents
5. Other pdfs (configuration documents, eBooks, pdfs, interview and certification FAQs)
How do I get access to practice on the Server?
Reach out to your Support team and send an email to support@zarantech.com and they will send you the details and the monthly cost for the Server (if available)
Are the videos or materials downloadable?
No, they are not. But you have unlimited access to view them from any device and on this platform depending on your Subscription type. Everything on this platform is the intellectual property of ZaranTech
How soon after I enroll and make payment would get access to the course?
Immediately
What if I have doubts, whom do I ask?
These are pre-recorded videos from the actual Live Training program. Most of the doubts were cleared in the session videos itself. But if you still have any questions, please raise a ticket, and our support team will help you https://zarantech.freshdesk.com/support/tickets/new
What if I have an issue accessing the course?
You can Raise a ticket by clicking the link below and selecting the appropriate ticket - https://zarantech.freshdesk.com/support/tickets/new
How will I get my course completion certificate?
Once you have successfully completed the training and the Final Quiz/Assessment, you can avail of your
Certificate of Completion from ZaranTech which you can then showcase on LinkedIn and other Social Media portals
Do you provide Instructor-led Live training for Individuals?
Yes, we do. Email us at info@zarantech.com and we will send you all the details
How we deliver Live training (video) - https://bit.ly/How-we-deliver-training
Do you provide Corporate/group training?
Yes, we do. We have trained more than 200 Data Science customers with over 4000 participants in the USA, Canada, Europe, Asia, and South America. We offer corporate training for all SAP modules.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 7 days and we will give you a full refund.
What is your Refund Policy and Terms of Use?
To know more about canceling the enrollment, refund, and rescheduling policy, visit:
Refund and Rescheduling Policy – https://www.zarantech.com/Refund-policy/
Terms of Service – https://www.zarantech.com/terms-of-use/
What other Resources do you provide?
YouTube (Free Videos) - https://www.youtube.com/@zarantechdotcom
LinkedIn (Free materials) - https://www.linkedin.com/showcase/sap-learner-community/
